- Create compelling and engaging content for social channels
- Work cross-functionally with our Marketing and Sales team to develop visuals for social campaigns
- Monitor social progress using web analytics tools - review and report on the success of campaigns and develop ways to improve
- Incorporate optimization strategies, analyze data, and research the best ways to grow followers and increase engagement
- Keep up to date with social changes and trends and relay to key constituents
- Monitor holiday/day calendar and pitch ideas for the company to participate along
- Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
- Processes student registrations using effective sales/customer service techniques.
- Resolves customer concerns/complaints using a professional approach.
- Assists members with purchases of merchandise and vending.
- Greets parents and students as they report to the front desk.
- Checks voicemail and email correspondence and responds in a timely manner.
- Exceptional writing, proofreading, and editorial skills
- Results-oriented with high expectations for quality, accuracy, and attention to detail
- Must be a team player, highly organized, and ability to work with tight deadlines
- Ability to work at a fast pace, handling multiple projects at once
- Full competence with G-Suite and Microsoft Office – Excel, PowerPoint, Word, Outlook
- Familiarity with social media, especially Instagram, Tiktok, LinkedIn, and Facebook
- Strong communication skills
This is a part-time or full time position, where you’ll be expected to dedicate 10+ hours per week working on our social media community. Hours would typically be afternoons and evenings and one weekend day required.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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